jll6 Privacy Policy

1. Introduction and Scope

jll6 ("jll6," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the jll6 online gaming platform at jll6.net (the "Platform"). This Privacy Policy describes how jll6 collects, uses, stores, discloses, and protects personal information in connection with your use of the Platform.

This Privacy Policy applies to all registered players, visitors to the Platform, and any individual whose personal data is processed by jll6 in connection with the provision of our services. It covers all personal data collected through the Platform, our customer support channels, and any other interaction you have with jll6.

jll6 processes personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as any other applicable data protection laws. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a jll6 account or use our services, we collect the following categories of personal information that you provide to us:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification document details (e.g., Philippine passport, SSS ID, driver's licence, PhilSys ID).
• Contact Information: Email address, Philippine mobile number, and residential address (including barangay, city or municipality, province, and postal code).
• Financial Information: GCash number, PayMaya account details, bank account details (BPI, BDO, Metrobank), and payment card information (card type, last four digits, expiry date). Full card numbers are not stored by jll6.
• Account Credentials: Username and encrypted password. jll6 does not store passwords in plain text.
• Communications: Records of your communications with jll6 customer support, including live chat transcripts and email correspondence.

2.2 Information Collected Automatically

When you access the Platform, jll6 automatically collects certain technical and usage information, including:

• IP address and approximate geographic location (city/region level);
• Device type, operating system, and browser type and version;
• Pages visited, features used, games played, and time spent on the Platform;
• Session identifiers and authentication tokens;
• Transaction logs, including deposit amounts, withdrawal requests, bet history, and game results.

2.3 Information from Third Parties

jll6 may receive personal information about you from third parties in limited circumstances, including identity verification service providers used for KYC (Know Your Customer) compliance, payment processors confirming transaction status, and fraud prevention services.

3. How We Use Your Information

jll6 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your jll6 account, verify your identity, and process your registration.
• Service Delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver the full range of jll6 platform services.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Data Privacy Act of 2012. This includes verifying your age (21+) and identity before enabling withdrawals.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited conduct as defined in our Terms and Conditions.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, loss limits, and self-exclusion requests.
• Platform Improvement: To analyze usage patterns, diagnose technical issues, and improve the performance, security, and features of the jll6 Platform.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about jll6 offers and new games.

4. Legal Basis for Processing

jll6 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and jll6 (i.e., to operate your account and deliver gaming services).
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations and PAGCOR licensing requirements.
• Legitimate Interests: Processing is necessary for jll6's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, provided these interests are not overridden by your rights.
• Consent: For optional processing activities such as marketing communications, jll6 relies on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Sharing of Personal Information

jll6 does not sell, rent, or trade your personal information to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers used to verify your identity and age in compliance with Philippine law.
• Game Software Providers: Licensed game providers whose titles are available on the jll6 Platform may receive anonymized or pseudonymized gameplay data for technical and audit purposes.
• Regulatory Authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or regulatory directive.
• Law Enforcement: Where jll6 is legally required to disclose information in response to a valid court order, subpoena, or other lawful request from Philippine law enforcement authorities.
• Service Providers: Trusted third-party service providers who assist jll6 in operating the Platform (e.g., cloud hosting, customer support software, fraud detection), subject to strict data processing agreements that prohibit them from using your data for any purpose other than providing services to jll6.

All third parties with whom jll6 shares personal data are required to maintain appropriate technical and organizational security measures and to process personal data only in accordance with jll6's instructions and applicable law.

6. Data Retention

jll6 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your consent and for three (3) years thereafter as evidence of consent.

Upon expiry of the applicable retention period, jll6 will securely delete or anonymize your personal data in accordance with our data destruction procedures.

7. Data Security

jll6 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• AES-256 encryption for data at rest and TLS 1.3 encryption for data in transit;
• Multi-factor authentication options for player accounts;
• Regular penetration testing and security audits by independent third parties;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• 24/7 security monitoring and intrusion detection systems;
• Secure, geographically redundant data centres with physical access controls.

While jll6 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jll6 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jll6 Platform. They allow the Platform to recognize your device, maintain your session, and remember your preferences. jll6 also uses similar technologies such as web beacons and local storage for equivalent purposes.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Performance Cookies: Used to collect anonymized information about how players use the Platform, such as which pages are visited most frequently. This data helps jll6 improve the Platform experience.
• Functional Cookies: Used to remember your preferences, such as your preferred language or display settings, so you do not need to re-enter them on each visit.

jll6 does not use third-party advertising or tracking cookies. You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the Platform.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by jll6:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data jll6 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jll6 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jll6's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jll6 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jll6's Data Privacy Officer using the contact details provided in Section 12 of this Privacy Policy. jll6 will respond to all data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

10. Children's Privacy

The jll6 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine law. jll6 does not knowingly collect personal data from individuals under the age of 21. If jll6 becomes aware that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted, and any deposited funds will be returned to the originating payment method after verification.

If you are a parent or guardian and believe that a minor has registered on the jll6 Platform, please contact our support team immediately at [email protected] so that we can take prompt action.

11. Changes to This Privacy Policy

jll6 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jll6 will notify registered players via email and by posting a prominent notice on the Platform at least seven (7) days before the changes take effect.

The date of the most recent revision is indicated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how jll6 protects your personal data. Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes.

12. Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jll6, please contact our Data Privacy Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the jll6 Platform
• Response Time: Within 24 hours for acknowledgment; within 30 days for full resolution

jll6 serves Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines. Our support team is available around the clock to assist with any privacy-related concerns you may have.

For complaints that cannot be resolved directly with jll6, you may contact the National Privacy Commission of the Philippines at privacy.gov.ph (please visit their official website directly for current contact details).